privacy policy

Health Shoppe recognizes the importance of your privacy and the importance of protecting your personally identifiable information, such as your name, e-mail address, mailing address and credit card information.

Your order is shipped discreetly in a plain package with a shipping label there is nothing written on the package that identifies the contents.

Customer Support, Order Processing, Systems and Information Management services are provided under contract to Health Shoppe.  Please direct your questions to support@HealthShoppe.com.au.

When you select to make a purchase from Health Shoppe, we collect your name, shipping address, telephone number and email address. This information is gathered via the website order page.

Health Shoppe does not collect, store, or retain your credit card information. When you reach the point in the order process where you have chosen to submit your credit card information, this information is submitted to a third party, compliant processor gateway.

Email, you may have the ability to subscribe to newsletter mailing lists and contact via email through the Websites. If you make a purchase and provide your email address at the time of purchase you will receive order confirmation and promotional email from Health Shoppe. All e-mail addresses, and any personally identifiable information contained in such communications may be retained by us.

Health Shoppe will NEVER trade, lease or sell your name, e-mail address, or other personal information to any third parties with the exception of those parties (ie: fulfillment center) with whom it is necessary to share this information to fulfill your order.

Health Shoppe may use cookies to provide you with a personalized experience, authorize certain product features, track and understand traffic patterns, and track performance of sales affiliates. Any personally identifiable information contained in a cookie is treated the same as any other personally identifiable information you may have provided to us.

We may use your personal information as follows:

Provide the third party fulfillment center with your name and address in order to ship your order to you;

Communicate with you regarding your account and any customer service issues, including sending you e-mail to confirm your order;

Contact you to confirm receipt of your order, respond to your communications, confirm your subscription to mailing lists, participate in customer satisfaction surveys, reset your password if applicable and provide you with news, newsletters, updates, promotions, new products, special offers and information.

If your personally identifiable information changes, you may update or amend it by contacting us by email, via support@HealthShoppe.com.au